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Dry eye care

Dry Eye Treatment in Edmonton, St. Albert & Morinville

Dry eye care that goes beyond drops.

At Capital Vision Care, advanced dry eye care is available at every location. Our optometrists use modern dry eye technology to assess your tear film, eyelids, oil glands and ocular surface, so we can understand what is causing your symptoms, not just cover them up temporarily.

We also have a dedicated ocular hygienist whose role is to support dry eye management alongside your optometrist, including in-office therapies, follow-up care and personalized at-home routines.

  • Advanced dry eye technology at every CVC location
  • Dedicated ocular hygienist support
  • Tear film and meibomian gland assessment
  • LipiFlow, IPL, RF, Jett Plasma, gland expression and lid hygiene options
  • Personalized treatment plans and follow-up care
  • Six Edmonton-area locations
Why it matters

Dry Eye Usually Needs More Than Artificial Tears

Dry eye can feel like burning, stinging, watering, grittiness, redness, light sensitivity, blurry vision, tired eyes or contact lens discomfort. For many people, over-the-counter drops help for a short time, but the symptoms keep coming back.

That is because dry eye is not always caused by a lack of tears. Many cases are related to tear quality, inflammation, eyelid health, or blocked oil glands that cause tears to evaporate too quickly.

At Capital Vision Care, we start with an Initial Dry Eye Assessment (IDEA) to find the reason your eyes feel dry, irritated or watery. Only then do we recommend a treatment plan, which may include in-office treatments, at-home care, prescription or non-prescription products, and follow-up visits to monitor progress.

In short

What Is Dry Eye Disease?

Dry eye disease happens when your tears do not keep the surface of your eyes comfortable, stable and protected. This may happen because your eyes do not make enough tears, because your tears evaporate too quickly, or because inflammation and eyelid problems disrupt the tear film. That is why care at Capital Vision Care starts with an Initial Dry Eye Assessment, or IDEA: a focused exam that helps your optometrist determine what type of dry eye you have and which treatment options are most appropriate.

Common symptoms

Signs You May Have Dry Eye

Dry eye symptoms can be obvious, but they can also feel confusing. Some people feel dry, while others feel like their eyes are constantly watering. Book a dry eye assessment if you notice:

  • Burning or stinging eyes
  • Gritty, sandy or scratchy feeling
  • Watery eyes
  • Redness
  • Light sensitivity
  • Blurry or fluctuating vision
  • Tired or heavy eyes
  • Contact lens discomfort
  • Eye irritation after screen use
  • Crusting or debris around the lashes
  • Itchy or irritated eyelids
  • Stringy mucus
  • Symptoms worse in wind, dry air or heated indoor spaces

Why Are My Eyes Watering If They Are Dry?

Watery eyes can be a sign of dry eye. When your tear film is unstable, your eyes may overproduce watery tears as a reflex. Those tears may run down your face, but they may not have the right balance of oil, water and mucus to keep your eyes comfortable.

Advanced assessment

Dry Eye Testing and Technology, Explained Simply

Dry eye treatment works best when we understand the cause. At Capital Vision Care, every location is equipped with advanced dry eye technology to help your optometrist assess your tear film, eyelids and oil glands.

Tear film assessment

Your tear film is the thin layer of moisture that protects the front of your eye. We assess how stable it is, how quickly it breaks up, and whether it is doing its job properly.

Lipid layer assessment

The oil layer of your tears helps keep moisture from evaporating too quickly. If this layer is thin or unstable, your eyes may feel dry, watery, irritated or blurry.

Meibomian gland imaging

The meibomian glands are tiny oil glands in your eyelids. If they are blocked or not working properly, your tears can evaporate too quickly. Imaging helps us see gland health more clearly.

Ocular surface assessment

Your optometrist checks the surface of the eye for irritation, inflammation, dryness, staining and other signs that help guide treatment.

Eyelid and lash assessment

Dry eye is often connected to eyelid inflammation, blocked glands, debris, biofilm or conditions such as blepharitis. A close look at the eyelids helps us decide whether lid hygiene or in-office cleaning may help.

Treatment planning

Once we understand what is contributing to your symptoms, your optometrist and ocular hygienist can recommend a personalized treatment plan.

Testing depends on your symptoms, eye health, treatment history and your optometrist's clinical judgment. Your clinic team can confirm what is recommended for your visit.

The CVC difference

Ocular Hygienist Support for Dry Eye Care

Dry eye management often requires more than one appointment and more than one type of care. That is why Capital Vision Care has a dedicated ocular hygienist who works alongside our optometrists to support dry eye patients.

An ocular hygienist helps with targeted dry eye treatments, eyelid hygiene, follow-up care and at-home routines. This gives patients more structured support between the diagnosis and long-term management.

Your optometrist diagnoses your condition and guides the clinical treatment plan. The ocular hygienist helps deliver dry eye therapies, monitor progress and reinforce the daily care steps that help maintain results.

Treatment options

Dry Eye Treatments Available at Capital Vision Care

Dry eye treatment is not one-size-fits-all. Your plan may include one or more therapies depending on your symptoms, tear film, eyelids, meibomian glands, inflammation and lifestyle.

LipiFlow

LipiFlow uses controlled heat and gentle pressure to help clear blocked meibomian glands. These glands produce the oil layer of the tear film, which helps prevent tears from evaporating too quickly.

Learn more

IPL dry eye treatment

IPL uses gentle pulses of light around the eyelids to help reduce inflammation and support meibomian gland function. It may be recommended for inflammation-driven dry eye, meibomian gland dysfunction or related eyelid concerns.

Learn more

Radiofrequency treatment

Radiofrequency treatment uses gentle warming to support eyelid and meibomian gland function. It may be recommended as part of a broader plan for evaporative dry eye.

Learn more

Jett Plasma

Jett Plasma may be used to support eyelid health and help address tissue changes around the lid margins that can contribute to gland blockage and dry eye symptoms.

Learn more

Gland expression

Gland expression helps clear blocked or thickened oils from the meibomian glands so they can function more effectively.

Lid hygiene and deep cleaning

In-office eyelid cleaning can help remove debris, biofilm, bacteria and buildup from the lid margins. This may help patients with blepharitis, irritation, crusting or gland blockage.

Eye drops and ointments

Some patients benefit from preservative-free artificial tears, gels, ointments or prescription drops. Your optometrist can recommend the right option for your type of dry eye.

Heat masks and at-home care

Warm compresses, heat masks, lid cleaning, blinking exercises, hydration, environmental changes and screen-break habits may all be part of your maintenance plan.

Supplements

Some patients may benefit from nutritional support such as omega-3 supplementation, depending on their health history and treatment plan. Your optometrist can advise whether this is appropriate.

Not every treatment is right for every patient. Your optometrist will recommend options based on your assessment.

What to expect

What Happens at Your Initial Dry Eye Assessment (IDEA)?

Your IDEA is a focused first visit that gets to the root cause of your symptoms before any treatment is recommended.

  1. 1We start with your symptoms and historyWe ask when your symptoms started, what makes them worse, whether you use drops, whether you wear contact lenses, and whether you have related health conditions, medications, allergies, skin conditions or previous eye surgery.
  2. 2We assess your tear film and eyelidsYour optometrist may check tear stability, oil quality, eyelid health, inflammation and the surface of your eyes.
  3. 3We image or evaluate your meibomian glandsWhen appropriate, we look closely at the oil glands in your eyelids to see whether blockage or gland changes may be contributing to your symptoms.
  4. 4We explain what type of dry eye you haveYou should leave with a clearer understanding of why your eyes feel dry, watery, irritated or uncomfortable.
  5. 5We build a treatment planYour plan may include in-office therapies, at-home care, drops, supplements, lid hygiene, lifestyle adjustments or follow-up visits.
  6. 6We monitor and adjust over timeDry eye is often chronic, so follow-up care matters. Your optometrist and ocular hygienist can track your progress and adjust your plan as needed.

Ready to get started?

It starts with an Initial Dry Eye Assessment to find the cause of your symptoms.

Book a Dry Eye Assessment
When to book

Book a Dry Eye Assessment If Symptoms Keep Coming Back

You should book a dry eye assessment if your symptoms are frequent, disruptive, or not improving with basic drops.

Book Sooner if You Have

  • Persistent burning, stinging or gritty eyes
  • Watery eyes that keep returning
  • Blurry vision that comes and goes
  • Contact lens discomfort
  • Redness or irritation
  • Crusting or debris around the lashes
  • Symptoms after screen use
  • Dryness after eye surgery
  • Dry eye with rosacea, allergies, autoimmune disease or certain medications
  • A history of repeated styes or eyelid inflammation

Call urgently if you have sudden vision loss, severe pain, an eye injury, new flashes or floaters, or a red eye with significant pain or light sensitivity.

Good to know

Quick Questions

Is this a dedicated dry eye clinic?

Capital Vision Care does not operate dry eye care as one separate standalone clinic. Instead, every CVC location is equipped with advanced dry eye technology, and dry eye care is available across our six Edmonton-area clinics.

Who manages dry eye at CVC?

Dry eye care is managed by your optometrist, with support from our dedicated ocular hygienist. Your optometrist diagnoses your condition and recommends the treatment plan, while the ocular hygienist helps with targeted therapies, follow-up support and at-home care education.

Why do my eyes feel dry even though they water?

Watery eyes can happen when your tear film is unstable. Your eyes may produce reflex tears, but those tears may evaporate quickly or lack the oil layer needed for lasting comfort.

Where to go

Book Dry Eye Care Near You

Capital Vision Care offers dry eye assessment and treatment across six Edmonton-area clinics. Choose the location that works best for your schedule, commute or neighbourhood.

Book a Dry Eye Assessment
Good to know

Frequently Asked Questions

What is the best treatment for dry eye?

The best treatment depends on what is causing your dry eye. Some patients need drops or at-home care, while others benefit from treatments such as LipiFlow, IPL, radiofrequency, gland expression, lid cleaning or prescription therapy. A dry eye assessment helps determine the right plan.

Is dry eye curable?

Dry eye is often chronic, but symptoms can usually be managed. The goal is to improve comfort, stabilize the tear film, support eyelid and gland health, and create a maintenance plan that helps reduce flare-ups.

What is meibomian gland dysfunction?

Meibomian gland dysfunction happens when the oil glands in the eyelids are blocked or not producing healthy oil. Without enough oil, tears evaporate too quickly, which can cause burning, watering, redness and blurry vision.

What is LipiFlow?

LipiFlow is an in-office treatment that uses controlled heat and gentle pressure to help clear blocked meibomian glands. It may be recommended for evaporative dry eye related to meibomian gland dysfunction.

What is IPL for dry eye?

IPL is a light-based treatment used around the eyelids to help reduce inflammation and support meibomian gland function. It is not right for every patient, so an assessment is needed first.

What does an ocular hygienist do?

An ocular hygienist supports dry eye care by helping deliver in-office therapies, eyelid hygiene treatments, follow-up visits and at-home care education. At CVC, the ocular hygienist works alongside the optometrist.

Why do artificial tears only help for a short time?

Artificial tears can provide temporary relief, but they may not address blocked oil glands, inflammation, eyelid buildup, tear instability or other causes of dry eye. If symptoms keep returning, a dry eye assessment is recommended.

Can dry eye affect contact lenses?

Yes. Dry eye can make contact lenses feel uncomfortable, blurry or irritating. Treating dry eye may improve contact lens comfort, but some patients may also need a different lens type or wearing schedule.

Is dry eye worse in Edmonton winters?

Many patients notice worse symptoms in cold, dry, windy weather or heated indoor environments. Screen use, low humidity and reduced blinking can also make symptoms worse.

How long does dry eye treatment take to work?

It depends on the cause and treatment plan. Some patients notice relief quickly, while others need a series of treatments and ongoing maintenance. Your optometrist and ocular hygienist can explain what to expect based on your plan.

Ready to Find Relief From Dry Eye?

If your eyes feel dry, watery, gritty, tired, red or irritated, you do not have to keep guessing at drugstore drops. Book a dry eye assessment at Capital Vision Care and get a personalized plan built around your symptoms, tear film, eyelids and long-term comfort.

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Sources

Sources and Further Reading

For more on dry eye disease and how it is assessed:

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